{"id":45325,"date":"2023-03-31T14:34:08","date_gmt":"2023-03-31T11:34:08","guid":{"rendered":"https:\/\/reenis.fi\/?page_id=45325"},"modified":"2026-11-06T13:11:25","modified_gmt":"2026-11-06T11:11:25","slug":"course-terms","status":"publish","type":"page","link":"https:\/\/reenis.fi\/en\/services\/course-terms\/","title":{"rendered":"Course terms"},"content":{"rendered":"\n
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Course participant’s guide<\/p>\n\n\n\n

Good to know
before your first class<\/h2>\n\n\n\n
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Here you will find course registration and cancellation terms, participant benefits and instructions for your first visit. Also read the details of your chosen course before purchasing.<\/p>\n\n\n\n

By registering, you accept the Reenis rules, course ground rules and registration terms. Camps have their own registration terms<\/a>.<\/p>\n<\/div>\n\n\n\n

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Read the registration terms<\/a><\/div>\n\n\n\n
View courses<\/a><\/div>\n<\/div>\n<\/section>\n\n\n\n
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15 \u20ac \u00b7 trial session<\/h3>\n\n\n\n

The first session’s share of the course fee. Register first by buying the course.<\/p>\n\n\n\n

Read the trial and cancellation terms \u2192<\/a><\/p>\n<\/div>\n\n\n\n

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One week \u00b7 decision period<\/h3>\n\n\n\n

Notify us of cancellation within one week of your trial session if you are not continuing the course.<\/p>\n\n\n\n

View cancellation instructions \u2192<\/a><\/p>\n<\/div>\n\n\n\n

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Day ticket \u00b7 compensation<\/h3>\n\n\n\n

You receive a day ticket for each absence due to illness with a medical certificate.<\/p>\n\n\n\n

View absence instructions \u2192<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

Course participant benefits<\/a> \u00b7 Your first visit<\/a> \u00b7 Ground rules<\/a> \u00b7 Ask about a course<\/a><\/p>\n<\/section>\n\n\n\n

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Registration and your course place<\/h2>\n\n\n\n
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How to reserve a place<\/h3>\n\n\n\n

Register by purchasing the course from the online shop. Paying for the course reserves your place<\/strong>, and only those who have paid may attend classes. You can also choose an invoice or instalments when these payment methods are offered at checkout.<\/p>\n\n\n\n

The order confirmation and receipt are emailed to you. The confirmation shows the course you have registered for. Participants receive more practical information approximately one week before the course starts.<\/p>\n<\/div>\n\n\n\n

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Choosing a group and fully booked courses<\/h3>\n\n\n\n

Check the course page for age limits, starting level, session times and season dates. If the group is full, ask about a waiting list place at info@reenis.fi<\/a> or submit a course request on the children’s courses page<\/a>. Registered participants receive information about the following season’s courses.<\/p>\n\n\n\n

If a friend would like to try the course, ask in advance. A taster visit is possible only if there is space in the group, and all trials are arranged separately.<\/p>\n<\/div>\n\n\n\n

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Joining during the season<\/h3>\n\n\n\n

You can join a course during the season if there is space in the group. You pay only for the remaining sessions. The price is calculated from the total course price in proportion to the sessions remaining. Agree your start and price with Reenis before purchasing.<\/p>\n<\/div>\n\n\n\n

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Information relevant to participation<\/h3>\n\n\n\n

In the additional registration information, tell the instructor anything needed for participation, such as relevant medical conditions, medication or allergies. Provide only information necessary for instruction.<\/p>\n\n\n\n

The course fee does not include insurance. Make sure you have adequate leisure-time accident insurance. Participation is voluntary.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Trial session and cancellations<\/h2>\n\n\n\n
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The first session is a trial<\/h3>\n\n\n\n

The value of the first course session is 15 \u20ac<\/strong>. After it, you can decide whether to continue the course. If you do not continue, notify us of cancellation by email at info@reenis.fi<\/a> within one week of the trial session<\/strong>.<\/p>\n\n\n\n

For cancellations within the deadline, we refund the course fee less the 15 \u20ac trial session.<\/p>\n<\/div>\n\n\n\n

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If you cancel later<\/h3>\n\n\n\n

If cancellation is received after the one-week deadline, we compensate the remaining sessions with day tickets from the time you notify us. We aim to issue day ticket compensation within one week of cancellation.<\/p>\n<\/div>\n\n\n\n

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If your first trial session is postponed<\/h3>\n\n\n\n

If the trial session is postponed due to illness or injury, course sessions missed before the trial are chargeable. They can, however, be compensated with day tickets. Contact Reenis in this situation.<\/p>\n<\/div>\n\n\n\n

In your cancellation message:<\/strong> include the participant’s name, course name and when participation ends. Send your message to info@reenis.fi<\/a>.<\/p>\n<\/div>\n<\/section>\n\n\n\n

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Absences and compensation<\/h2>\n\n\n\n
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Report absences by email to info@reenis.fi<\/a>. Include the participant’s name, course and date of absence.<\/p>\n\n\n\n

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Illness or injury<\/h3>\n\n\n\n

With a medical certificate, you receive one day ticket for each course session missed due to illness or injury.<\/strong> Compensation covers every documented absence, starting with the first.<\/p>\n\n\n\n

You can send the medical certificate to venla@reenis.fi<\/a>. Cover your personal identity code on the certificate before sending it.<\/strong><\/p>\n<\/div>\n\n\n\n

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If Reenis cancels a course or class<\/h3>\n\n\n\n

Each course has a minimum number of participants. If it is not reached, we notify you of cancellation by email no later than two days before the start and refund the course fee.<\/p>\n\n\n\n

If an individual class must be cancelled, for example because the instructor is ill, we aim to arrange a replacement session by extending the season or compensate the session with a day ticket.<\/p>\n<\/div>\n<\/div>\n<\/section>\n\n\n\n

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Course participant benefits<\/h2>\n\n\n\n
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Claim course benefits at Reenis reception<\/strong>. Staff check the participant’s name against the registration list. Adults may also pay for their own benefits using personal exercise benefits.<\/p>\n<\/div>\n\n\n\n

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Exercise during the instructed class<\/h3>\n\n\n\n

Sibling or parent:<\/strong> 5 \u20ac for the duration of the instructed class, or 10 \u20ac for longer.
Course participant’s friend:<\/strong> 10 \u20ac for the duration of the instructed class, or 15 \u20ac for longer.<\/p>\n<\/div>\n\n\n\n

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Practise before your own class<\/h3>\n\n\n\n

A course participant can come to exercise before their instructed class or stay afterwards for 5 \u20ac<\/strong>. Normal age limits and supervision rules apply.<\/p>\n<\/div>\n\n\n\n

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Monthly pass for course participants<\/h3>\n\n\n\n

45 \u20ac<\/strong>. Passes can be purchased at reception from the start until the end of courses. Purchased passes can also be used after courses end.<\/p>\n<\/div>\n\n\n\n

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GYM offer for guardians<\/h3>\n\n\n\n

A gym visit for a guardian of a child attending a course costs 5 \u20ac<\/strong> or 15 visits for 35 \u20ac<\/strong>. The multi-visit pass is valid for six months from purchase.<\/p>\n<\/div>\n\n\n\n

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Birthday offer<\/h3>\n\n\n\n

Course participants receive 10% off the total birthday party price<\/strong>. The discount is calculated at reception when the birthday group arrives.<\/p>\n\n\n\n

Explore birthdays \u2192<\/a><\/p>\n<\/div>\n\n\n\n

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Sleepover offer<\/h3>\n\n\n\n

Course participants receive 5% off the sleepover price<\/strong>. Ask at reception about using the offer.<\/p>\n\n\n\n

Explore a night at Reenis \u2192<\/a><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Supervision during open sessions:<\/strong> those turning 10 this calendar year and older may exercise without a supervisor at times permitted by the age limits. On weekdays, sessions from 20:00 are for ages 15 and over. Younger children need an adult supervisor even when using a monthly pass. Check sessions and opening hours<\/a>.<\/p>\n\n\n\n

Reenis reserves the right to change course benefits.<\/p>\n<\/div>\n<\/section>\n\n\n\n

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Your first visit<\/h2>\n\n\n\n
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Check the correct space<\/h3>\n\n\n\n

Activity gymnastics for ages 4\u20136:<\/strong> in the skills space next to Reenis GYM, accessed through the GYM entrance.
Courses for school-age children:<\/strong> in the Reenis main hall. Always check your course’s arrival instructions.<\/p>\n\n\n\n

Explore the Reenis facilities \u2192<\/a><\/p>\n<\/div>\n\n\n\n

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Arrive and check in<\/h3>\n\n\n\n

When entering the main hall, check in at reception under your own name and state your course group. Children wait for the class in the warm-up area at the tumbling end, where the instructor collects the group.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Parking:<\/strong> Alvar Aallon katu 1, 90520 Oulu. The Reenis entrance is opposite Oulun Kiipeilykeskus, next to Sale Toppila. Parking is free in the Alvar Aallon katu parking area. Do not park in Sale’s or the climbing centre’s spaces. View contact details and directions<\/a>.<\/p>\n<\/div>\n\n\n\n

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Bring with you<\/h3>\n\n\n\n