{"id":90564,"date":"2026-11-05T11:41:18","date_gmt":"2026-11-05T09:41:18","guid":{"rendered":"https:\/\/reenis.fi\/birthday-party-faq-frequently-asked-questions\/"},"modified":"2026-11-05T11:41:18","modified_gmt":"2026-11-05T09:41:18","slug":"birthday-party-faq-frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/reenis.fi\/en\/birthday-party-faq-frequently-asked-questions\/","title":{"rendered":"Birthday Party FAQ &#8211; Frequently Asked Questions"},"content":{"rendered":"<section class=\"wp-block-group r26-section r26-birthday is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group r26-wrap is-layout-flow wp-block-group-is-layout-flow\"><h1 class=\"wp-block-heading\">Birthdays \u2013 Frequently Asked Questions<\/h1>\n<p class=\"wp-block-paragraph\">Answers to questions about planning, booking, and the big day for four types of parties. Choose a topic below or estimate your budget first using the calculator.<\/p>\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/reenis.fi\/en\/birthdays\/#synttarilaskuri\">Calculate your birthday budget<\/a> \u00b7 <a href=\"https:\/\/reenis.fi\/en\/birthdays\/#vaihtoehdot\">Compare party options<\/a><\/p>\n<p class=\"wp-block-paragraph\"><a href=\"#juhlatapa\">Party Style and Guests<\/a> \u00b7 <a href=\"#hinta\">Price, Booking, and Changes<\/a> \u00b7 <a href=\"#tarjoilut\">Catering, Rooms, and Supervision<\/a> \u00b7 <a href=\"#aika\">Duration, Venue, and Preparation<\/a><\/p>\n<h2 class=\"wp-block-heading\">Ready-to-use invitation template for your party<\/h2>\n<p class=\"wp-block-paragraph\">Open the A5-sized birthday invitation, fill in the party details, and print the invitations for your guests. The PDF will open in a new tab. If your browser doesn\u2019t support filling out the form, save the file and open it in a PDF reader.<\/p>\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/reenis.fi\/wp-content\/uploads\/2026\/08\/Reenis-synttarikutsu-A5-form.pdf\" target=\"_blank\" rel=\"noopener\">Open the birthday invitation (PDF, A5)<\/a><\/div><\/div>\n<\/div>\n<\/section><section id=\"juhlatapa\" class=\"wp-block-group r26-section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group r26-wrap is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Celebration Format and Participants<\/h2>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do the four party options differ from one another?<\/summary><p class=\"wp-block-paragraph\"><strong>Birthday Room:<\/strong> You\u2019ll join other guests for the general session and enjoy refreshments in your own room. <strong>Activity Room \/ Nerf:<\/strong> A separate activity room and party room for your own group for 90 minutes. <strong>Private Reservation:<\/strong> Reenis\u2019s main hall and caf\u00e9 tables reserved for your group during your reserved time slot. <strong>Sleepover:<\/strong> Spend the night with your own group, with dinner served in Birthday Room 1. <a href=\"https:\/\/reenis.fi\/en\/birthdays\/#vaihtoehdot\">Compare party options and open the booking calendar<\/a>.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What age group is this party suitable for, and is a supervisor required?<\/summary><p class=\"wp-block-paragraph\">Birthday parties can be held for people of all ages. A group of children celebrating a birthday must have at least one responsible adult present at all times. Children turning 10 this year and older may move about without a supervisor\u2019s immediate presence; younger children must be accompanied by an adult. A sufficient number of supervisors is required based on the number and age of the children. Overnight camp supervisors must be at least 18 years old. The recommended age for Nerf games is 7 years old, and for supervision, approximately 7 years old.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Does the supervising adult pay, and is the birthday child included in the count?<\/summary><p class=\"wp-block-paragraph\">The birthday child is counted as an active participant. During regular birthday sessions, the supervising adult does not pay an admission fee. <strong>For private bookings and sleepovers, everyone present\u2014including supervisors\u2014is counted toward the group size for pricing purposes.<\/strong> In the counter, list active participants and other attendees separately. The same person is not counted twice.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How many people can the party accommodate?<\/summary><p class=\"wp-block-paragraph\">Room 1 is recommended for about 12\u201316 people, and Room 2 for about 8\u201310 people. Be sure to include supervisors in the headcount; it\u2019s best to arrange for additional seating in advance. The activity room\u2019s equipment packages are priced for a maximum of 15 participants. For private bookings of groups larger than 50 people and overnight stays for groups larger than 30 people, please contact us. The first price tier for private bookings and overnight stays is for <strong>1\u201315 people<\/strong>.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can we come without reserving a birthday party room?<\/summary><p class=\"wp-block-paragraph\">You can come during regular hours just to exercise. Please let us know in advance by phone or email that your group is coming, and check our hours of operation. Caf\u00e9 tables cannot be reserved for your own birthday party food and drinks during public hours. The fee for a visit without a party room is based on standard admission prices; check with Reenis for any group rates.<\/p>\n<\/details>\n<\/div>\n<\/section><section id=\"hinta\" class=\"wp-block-group r26-section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group r26-wrap is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Price, Reservations, and Changes<\/h2>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What does the price include?<\/summary><p class=\"wp-block-paragraph\">For a birthday party room, you pay the room rental fee, admission for guests, and any extras you choose. At Taitotila, the base price includes the venue and party room; activity kits and any admission to the main venue are charged separately. For private bookings and sleepovers, the price is determined based on the size of the group and any additional services. <a href=\"https:\/\/reenis.fi\/en\/birthdays\/#synttarilaskuri\">Calculate your birthday party budget<\/a>. This estimate does not reserve a time slot, and the selections made in the calculator will not be carried over to your booking.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How much do the birthday party room and admission cost?<\/summary><p class=\"wp-block-paragraph\">Room 1 costs \u20ac53 per hour and Room 2 costs \u20ac43 per hour. For now, the room discount is \u20ac20 on weekdays and \u20ac10 on Sundays. For groups of at least six active participants, admission is \u20ac14 per person on regular school days and \u20ac16 on weekends and during school breaks. For groups of up to five people, the corresponding prices are \u20ac16 and \u20ac19. Check the current price on the booking page. <a href=\"https:\/\/reenis.fi\/tuote\/varaa-synttarihuone\/\">Birthday party room prices and booking terms<\/a>.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What is paid online and what is paid on-site?<\/summary><p class=\"wp-block-paragraph\">The reservation fee for the birthday room and the selected tableware are paid when making the online reservation. Admission fees, catering, and any additional charges marked as payable upon arrival on the form will be charged at the cash register. For other types of parties, payment details can be found on their respective booking pages. The sleepover participation fee must be paid before the sleepover begins. Complete your reservation through the shopping cart and checkout.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How do I make a reservation, and what if I can&#8217;t find a suitable time?<\/summary><p class=\"wp-block-paragraph\">Select the type of party, the day and time, and any additional services. Fill in the requested information and pay for your reservation at the front desk. Check the details in your confirmation. The online calendar for private reservations closes 24 hours before the event. If you can\u2019t find a time or your party is coming up soon, check availability at: <a href=\"mailto:info@reenis.fi\">info@reenis.fi<\/a> \u00b7 <a href=\"tel:+35886139199\">08 613 9199<\/a>.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can I reschedule or cancel my reservation?<\/summary><p class=\"wp-block-paragraph\">See <a href=\"https:\/\/reenis.fi\/synttariehdot\/\">the general booking terms and conditions for birthday parties and rescheduling options<\/a>. If Reenis cancels your reservation or reschedules it, you are entitled to a refund; acceptance of the ticket product is voluntary. Please contact Reenis as soon as possible. The terms for birthday rooms, craft rooms, and private bookings include one free rescheduling or the option to convert the booking fee into ticket products if the party cannot be held or rescheduled. A new reservation for the craft room must be made within 12 months; a new reservation for a private session must be made within 12 months of the cancellation. A free rescheduling for the sleepover applies only in the event of illness. Always check the full terms and conditions for your specific product before paying: <a href=\"https:\/\/reenis.fi\/tuote\/varaa-synttarihuone\/\">Birthday Room prices and booking terms<\/a> \u00b7 <a href=\"https:\/\/reenis.fi\/tuote\/nerf-synttarit\/\">Taitotila \/ Nerf Birthday Party Prices and Booking Terms<\/a> \u00b7 <a href=\"https:\/\/reenis.fi\/tuote\/reenis-yksityisvaraus\/\">Private Booking Prices and Booking Terms<\/a> \u00b7 <a href=\"https:\/\/reenis.fi\/tuote\/yokylassareeniksella\/\">Overnight Stay Prices and Booking Terms<\/a>.<\/p>\n<\/details>\n<\/div>\n<\/section><section id=\"tarjoilut\" class=\"wp-block-group r26-section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group r26-wrap is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Catering, Rooms, and Guidance<\/h2>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can we bring our own food and drinks, and what does the snack package include?<\/summary><p class=\"wp-block-paragraph\">For birthday rooms and private sessions, you can bring your own food and drinks or order Reenis\u2019s treat package: \u20ac8 per person, including chips, candy, cookies, soda, and tableware. Tableware only costs 13 \u20ac. For the Craft Room, you must bring all food and tableware yourself. For sleepovers, you must bring your own snacks. Meals are eaten in the designated dining area, not in the activity area.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>When should the number of guests be provided?<\/summary><p class=\"wp-block-paragraph\">Once you\u2019ve ordered Reenis catering for your birthday party room, please provide the estimated number of guests no later than <strong>24 hours before the start of your reservation<\/strong> by emailing <a href=\"mailto:info@reenis.fi\">info@reenis.fi<\/a>. Please also let us know about any special dietary requirements and confirm that they can be accommodated in advance. The number of treats provided is based on the number of children; please also specify separately if catering is needed for other guests.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What amenities are included in the birthday party rooms?<\/summary><p class=\"wp-block-paragraph\">Room 1 is on the second floor. It has a kitchenette, a refrigerator, a microwave, a coffee maker, and a kettle, as well as a sofa. Please bring your own coffee and tea. Room 2 has a table, chairs, and a large screen. Cleaning is included in the room rental fee. Both rooms are upstairs; if you need wheelchair access or other accommodations, please confirm that the space is suitable before booking.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Can we have an instructor for a birthday party?<\/summary><p class=\"wp-block-paragraph\">For birthday parties and private sessions, you can inquire about a 45-minute exercise session, starting at 105 \u20ac. Availability will be confirmed separately. The recommended ratio is approximately 4\u20138 participants per instructor, for children ages 7 and up. Prices for larger groups, Sunday sessions, or special requests will be agreed upon separately. The coaching does not replace the need to arrange supervision for the entire visit.<\/p>\n<\/details>\n<\/div>\n<\/section><section id=\"aika\" class=\"wp-block-group r26-section is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group r26-wrap is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Duration, Facilities, and Preparation<\/h2>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>How long can we celebrate in the birthday party room?<\/summary><p class=\"wp-block-paragraph\">The room is reserved for one hour. You can move around during the general opening hours before and after your reserved time; the recommended total visit duration is about 1.5\u20133 hours. For longer room reservations, check the available consecutive time slots and the total duration on the booking page. The room cannot be reserved for family sessions. <a href=\"https:\/\/reenis.fi\/en\/#aukioloajat\">Check the opening hours and any exceptions<\/a>. During guided classes, some exercise areas may be reserved for those classes.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What is included in the price for the activity room \/ Nerf birthday party?<\/summary><p class=\"wp-block-paragraph\">You\u2019ll have exclusive use of the activity room and party room for 90 minutes; the base price is \u20ac135. A Nerf or stick package costs \u20ac53 for groups of fewer than 10 participants and \u20ac77 for groups of 10\u201315 participants; both packages are billed separately. You may use the main hall during public hours for an additional fee of \u20ac9 per participant. The space does not have a refrigerator, microwave, stovetop, or dishes, and catering cannot be ordered from Reenis. Users of Nerf guns and anyone moving near them must wear safety goggles. Please stay within the play areas designated by staff.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What\u2019s included in a private reservation?<\/summary><p class=\"wp-block-paragraph\">The exercise areas and caf\u00e9 tables at Reenis\u2019s main facility are reserved for your group. A separate birthday party room is available for an additional fee. The doors open at the start of your session, and you must leave five minutes before the end of your session. Please put the equipment back in its place when you\u2019re finished. Check the confirmation for the duration of your reserved time slot and the available facilities. <a href=\"https:\/\/reenis.fi\/tuote\/reenis-yksityisvaraus\/\">Prices and booking terms for private reservations<\/a>.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What do we need to arrange and bring for the sleepover?<\/summary><p class=\"wp-block-paragraph\">Arrival and departure times will be confirmed separately by email; normally, check-out is no later than 9 a.m., but summer camps, for example, may require an earlier departure. Please provide the names of all overnight guests and the contact information of the responsible adult in advance. Bring a sleeping bag, pillow, sheets, toiletries, snacks, and a water bottle, as well as a towel, eye mask, and earplugs if needed. Meals are served in Birthday Room 1. The climbing center and other non-reserved facilities are not included in the sleepover package. <a href=\"https:\/\/reenis.fi\/tuote\/yokylassareeniksella\/\">Sleepover prices and booking terms<\/a>.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What should you write on the invitation, and what should you include?<\/summary><p class=\"wp-block-paragraph\"><a href=\"https:\/\/reenis.fi\/wp-content\/uploads\/2026\/08\/Reenis-synttarikutsu-A5-form.pdf\" target=\"_blank\" rel=\"noopener\">Open the fillable birthday invitation (PDF, A5; new tab)<\/a>. Fill in the party details and print the invitation. You can also save the PDF to your device.<\/p><p class=\"wp-block-paragraph\">Include the type of party, the agreed start and end times, and the address Alvar Aallon katu 1, 90520 Oulu on the invitation. Ask guests to bring clothing suitable for indoor exercise, socks, and a water bottle. Gym socks are recommended but not required; they are available for the birthday group for 3 \u20ac per pair. Long hair must be tied back, and jewelry and watches must be removed during physical activity. Please attend only if you are feeling well.<\/p>\n<\/details>\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>What should you keep in mind when using the equipment, and can adults use the GYM?<\/summary><p class=\"wp-block-paragraph\">Follow the staff\u2019s instructions. Only one person is allowed on the trampoline at a time. Parents of birthday party guests are eligible for a GYM discount of \u20ac6 per person; please confirm the discount at the front desk. There must be a sufficient number of supervisors with the children at all times during the visit.<\/p>\n<\/details>\n<\/div>\n<\/section><section id=\"yhteys\" class=\"wp-block-group r26-section r26-soft is-layout-flow wp-block-group-is-layout-flow\"><div class=\"wp-block-group r26-wrap is-layout-flow wp-block-group-is-layout-flow\"><h2 class=\"wp-block-heading\">Do you have any questions?<\/h2>\n<p class=\"wp-block-paragraph\">We\u2019ll help you choose the right venue, group size, and additional services. <a href=\"mailto:info@reenis.fi\">info@reenis.fi<\/a> \u00b7 <a href=\"tel:+35886139199\">08 613 9199<\/a>.<\/p>\n<p class=\"wp-block-paragraph\">Always make your reservation on the booking page for your chosen event type. Contacting us does not constitute a reservation.<\/p>\n\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f89056-o1\" lang=\"fi\" dir=\"ltr\" data-wpcf7-id=\"89056\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/90564#wpcf7-f89056-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Yhteydenottolomake\" novalidate=\"novalidate\" data-status=\"init\" data-gtm4wp-form-name=\"Synttarit Form\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"89056\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2.4.1\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"fi\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f89056-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><label> Nimesi (pakollinen *)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-name\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-name\" \/><\/span> <\/label>\n<\/p>\n<p><label> S\u00e4hk\u00f6postiosoitteesi (pakollinen *)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-email\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"your-email\" \/><\/span> <\/label>\n<\/p>\n<p><label> Puhelinnumerosi<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-phone\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-phone\" \/><\/span> <\/label>\n<\/p>\n<p><label> Otsikko<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-subject\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"your-subject\" \/><\/span> <\/label>\n<\/p>\n<p><label> Syntt\u00e4reiden toivottu p\u00e4iv\u00e4<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"date-629\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"date-629\" \/><\/span> <\/label>\n<\/p>\n<p><label>Osallistujien lukum\u00e4\u00e4r\u00e4 (noin)<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"text-luku\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"text-luku\" \/><\/span> <\/label>\n<\/p>\n<p><label> Vapaamuotoinen viesti, kerro esim. osallistujien ik\u00e4haarukka ja toivottu syntt\u00e4rihuoneen varausaika.<br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"your-message\"><textarea cols=\"39\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea\" aria-invalid=\"false\" name=\"your-message\"><\/textarea><\/span> <\/label>\n<\/p>\n<p><input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"L\u00e4het\u00e4\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<\/form>\n<\/div>\n\n<\/div>\n<\/section>","protected":false},"excerpt":{"rendered":"<p>Birthdays \u2013 Frequently Asked Questions Answers to questions about planning, booking, and the big day for four types of parties. 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