Gym Membership Terms of Use

1. Annual Membership

Annual membership

The customer commits to a 12-month membership agreement with the service provider (Reeniseppo Oy). Membership is always personal. All individuals who have paid the joining fee and signed a valid membership agreement are considered members.

Persons under the age of 18 may use Reenis under the responsibility of a guardian who has approved the agreement. The guardian must be present during the first visit to collect the access card and must provide their billing details for membership fees.

Those wishing to join Reenis must complete and accept a membership agreement at the Reenis reception.

2. ELECTRONIC MEMBER IDENTIFIER, DATA HANDLING, AND CONTACT INFORMATION UPDATES

 Members are issued a personal electronic access link at the reception for entering the gym. The link is accessed through a browser on a smart device. The gym’s entrance must always be opened using this electronic link.

Members must immediately inform Reenis of any changes to their contact information. Reenis stores member data in its systems and processes it in accordance with data protection laws. The electronic access link must not be shared with others.

Billing starts from the beginning of the month if the agreement is signed before the 15th of the current month. Otherwise, billing begins on the 1st day of the following month.

3. ANNUAL MEMBERSHIP PAUSING AND LEASING

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Membership can be paused for the following reasons:

• Military service
• Serious illness
• Pregnancy
• Relocation

A reliable document supporting the pause reason must be provided within 30 days of requesting the pause, and the matter must be discussed with staff. A doctor’s note allows for a minimum pause of one (1) month. For temporary relocation outside Oulu, the pause period is a minimum of three (3) months, with proof of relocation required. Refunds are not issued retroactively.

Memberships can also be leased to another person. The membership owner and the lessee agree on the price and duration independently. Reenis must be informed at the reception, and the membership will be transferred to the new user.

4.TERMINATION OF AGREEMENT

The customer can terminate the annual membership under the following conditions:

• The notice period for termination is one (1) month.
• The service provider may terminate the agreement immediately if the customer violates the terms.
• In cases of misuse, Reenis has the right to terminate the membership immediately and charge a €100 contract violation fee. Fees paid will not be refunded if the membership is terminated due to misuse.

Termination must be submitted in writing (email to info@reenis.fi is considered written notification). Otherwise, the service provider’s notice period is one (1) month.

If the membership is suspended due to unpaid fees, the customer must contact Reenis at info(at)reenis.fi to arrange payment and reactivate the membership. Unpaid invoices may be sent to collections.

If the customer terminates the agreement prematurely, they must reimburse the service provider for benefits received.

For example:

• The customer has used the annual membership for 7 months and terminates it. With a 1-month notice period, they will have used the membership for 8 months. If the monthly fee for annual members is €56 and the standard monthly fee is €75, the benefit received is calculated as 8 * €75 – 8 * €56 = €152. The customer must pay this amount to the service provider.

If the membership was fully paid for a year upfront, no additional fees or refunds apply for early termination.

Reenis is not obligated to refund fees if temporary closures occur due to maintenance or similar reasons.

4. RULES

Opening Hours and Member Identifier Use

• Always check in using your member card or identifier upon entry. Be prepared to verify your identity if requested.
• Single-entry tickets must be purchased from the reception.
• Members are responsible for leaving the premises before self-service hours end.
• Causing an alarm outside authorized hours will result in a fee to cover the costs.
• Ensure the main door locks upon entry and exit.
• Do not allow entry to anyone without valid access rights.

Age Limits

• The minimum age for gym use is 15 years (by the current year).
• Younger children may only train under the supervision of a coach.

Conduct in the Gym

• Be considerate of others and maintain good manners.
• Clean equipment after use and use only liquid chalk.
• Reenis prohibits alcohol, drugs, and doping substances.

Changing Rooms and Other Areas

• Lockers are for daily use only; overnight storage is not allowed.
• Reenis is not responsible for personal belongings.

Photography and Surveillance

• Reenis has recording surveillance.
• Personal photography is allowed, but avoid capturing others without permission.

Health and Insurance

• Training at Reenis is at your own risk.
• Members are responsible for ensuring their health allows for training.

6. MEMBER BENEFITS
Annual members may bring one guest for free once per month and enjoy coffee/tea for €1.

These terms are effective from March 21, 2021.