Good to know before your visit
Answers ready
the joy of movement to take with you
What should you bring, which ticket should you choose, and can a child come alone? Find answers to common questions and the rules for our activity spaces here.
Ready to move
Sportswear, socks and a water bottle. Bring your own padlock for a locker.
Supervisors enter free
An adult who is only supervising a child can enter a public session free of charge. Taking part requires your own ticket.
Check a suitable session
Check current session times, age limits and exceptions before you arrive.
Before your first visit
Who is Reenis for?
Reenis is a place for people of all abilities: children, young people and adults. In the main hall you can try trampolines, parkour, balance and varied skills training. Move at your own pace or learn on an instructor-led course. Explore the spaces and activities.
What should I bring?
Bring suitable sportswear, socks and a water bottle. Long sleeves and trousers protect your skin on the trampoline. Remove or cover large and sharp jewellery and piercings before exercising. You can bring your own padlock for a locker or hire one at reception.
Can I wear indoor shoes?
Clean indoor shoes may be worn in the parkour area, on the sprung floor and in the gym. AirTrack, trampolines and aerial acrobatics equipment are used without shoes. Staff can advise you on using specialist equipment.
Do I need to book an ordinary visit?
For a regular public session, buy a ticket online or on arrival. Check the opening hours and session age limit first. Courses, party rooms and private space bookings are booked separately. Find a suitable session.
How long can I stay on one visit?
A single-entry ticket allows one admission and remains valid during your visit until you leave the hall or your eligible session ends. You cannot return on the same ticket after leaving. Allow time to change clothes too: you must leave the hall by the end of the session, and the activity area may close 5–10 minutes earlier.
Does the ticket include accident insurance?
Admission does not include personal accident insurance. Make sure your own insurance is valid and covers your chosen activities. Ask staff for advice if an item of equipment or an exercise is new to you.
Tickets, passes and payment
How much does a visit cost, and which ticket should I choose?
See the current price list. A single-entry ticket suits one visit; for several visits, choose a 10-visit pass or a personal monthly pass. Family sessions and GYM-only training have their own products. Prices in the price list come from the online shop products.
When can I use a weekday ticket?
A weekday ticket is valid on normal school days. A weekend ticket is valid at weekends and during school holidays, summer holidays and days off. Choose a suitable single-entry ticket.
How do I use a ticket bought online?
Redeem your ticket at Reenis reception using the purchaser’s name or by showing the order confirmation sent to your email. A single-entry ticket can be used within 12 months of purchase and allows one visit. Each pass’s product page explains its validity and activation.
How can I pay?
On site we accept cash, major debit and credit cards, Smartum, Epassi and Edenred. Exercise benefits are personal. Available online shop payment methods are shown at checkout. Prices and payment.
Is there a student discount?
Student prices require a valid student card. Students have their own tickets and passes, as well as separate benefits linked to particular times or memberships. See student benefits and terms of use.
Can I buy a ticket as a gift?
Yes. Enter the recipient’s name in the order notes at checkout so they can redeem the single-entry ticket in their own name. You can collect a physical gift ticket at reception by showing the order confirmation.
Does a main hall single-entry ticket include Reenis GYM?
Those turning 15 in the current year and older can also use the GYM with a main hall single-entry ticket during the same visit. A family session ticket does not include the GYM. Check each pass’s access rights on its product page. Explore GYM access and tickets.
Children, families and assistants
Can a child come without an adult?
Those turning 10 in the current year and older can attend a public session without an adult supervisor. Younger children must have an adult with them. During family sessions, an adult takes part with the children throughout the visit, and children must not be left alone in the activity area.
Who are K15 sessions for?
K15 sessions are for those turning 15 in the current year and older. Check session times and any exceptions on the prices page.
Does an adult supervising a child have to pay?
An adult who is only supervising a child can enter a public session free of charge. If the adult takes part in the activities, they need their own ticket. Family sessions have their own family participation terms.
How do family sessions work?
Family sessions are aimed at children under 10, and older siblings can join in. We recommend no more than three children per supervising adult. Children under 2 and up to two adults from the family enter free with paying siblings. See family session times, tickets and instructions.
Can an assistant enter free of charge?
An assistant can enter free with a paying person they support if the assistant is an adult, can actually provide assistance and is actively involved in the supported person’s activities. As a rule, there is one assistant per person requiring assistance. If the assistant spends most of the time training on their own, they need their own ticket. You must be able to present documentation of the need for assistance on request. Ask about arrangements in advance: info@reenis.fi.
Facilities, food and getting here
Where is Reenis, and where can I park?
Reenis is in Toppila, Oulu, at Alvar Aallon katu 1, 90520 Oulu. Free parking is available by the main hall. Spaces in front of the GYM require a parking disc: check the signs in the area. See contact details and directions.
Can I get to Reenis by bus?
Yes. Check the current route and timetable in the Oulu public transport journey planner for Alvar Aallon katu 1. This will also help you find a suitable stop and walking route.
Are there changing rooms, showers and lockers?
Yes. Changing rooms with showers are upstairs, and there is a quick-change cubicle near reception. You need your own padlock for the lockers; you can also hire a lock at reception.
Can I bring my own food?
You may bring your own food. You can take your own water bottle into the activity area. There is also a café by reception for drinks and snacks. Find birthday party catering arrangements in the birthday FAQ.
Are the facilities accessible?
Reception, the café and toilets are easy to access. Wheelchair access on the lower level is limited. The trampoline level, upstairs changing rooms and party rooms are reached by stairs. Tell us in advance about your mobility aid and which space you are visiting so we can check a suitable access route and the suitability of the space: 08 613 9199.
Is Wi-Fi available for customers?
Yes, Reenis offers customers free Wi-Fi.
How is my personal data processed?
Data processing is explained in the Reenis privacy notice.
Courses, birthdays and group visits
How do I find a suitable course?
You can filter the options by age, activity and day of the week, and view courses with places available. Each course page provides details and registration. Browse courses, workshops and camps.
Where can I find course absence and cancellation instructions?
See course practices and registration terms. The same page provides instructions for sickness absences and other practical course situations.
What kinds of birthday parties can I arrange at Reenis?
Choose a party room alongside a public session, a Nerf or hobby horse party, a private session or a night at Reenis. Compare options and calculate your budget. Catering, responsible adults and practical arrangements are explained in the birthday FAQ.
Can I book a space just for my group?
Yes. With a private main hall booking you choose an available time, the number of participants and additional services. The skills studio and yoga and dance studio can also be booked separately. The final price and availability are shown in the product’s booking calendar.
Can a group have its own programme or a group price?
Yes. Agree on the group visit and price in advance. Tell us your group size, ages, preferred time and wishes for instruction and other services. Explore options for schools, clubs, businesses and other groups.
Rules for activity spaces
Let’s keep activities running smoothly for everyone. Follow staff instructions, consider others and ask for help before using unfamiliar equipment.
General rules
General rules
- Admission does not include insurance.
- Admission is valid until you leave the hall or the session ends
- After paying admission, you may use areas that are not reserved at that time.
- You may bring your own water bottle into the activity spaces.
- Filming your own tricks is allowed.
- Always jump within your own skill level. Do not land head first anywhere.
- Preferably wear socks when practising tricks. For safety, you may temporarily remove your socks if they do not provide enough grip. Indoor shoes are allowed in the parkour area, gym, on the sprung floor, when jumping against the trampoline walls, and when using trampoline boards and skis
- Always follow staff instructions. If anything is unclear, always ask for help and advice.
Trampoline
- Remember that Reenis trampolines are particularly powerful.
- One jumper at a time; double bouncing is prohibited.
- Jumping from one trampoline to another is prohibited.
- Always wait your turn outside the trampoline’s edge padding.
- A turn on the trampoline lasts about one minute. Sitting and resting on trampolines is prohibited.
- Do not take phones, drinks bottles or other unrelated items onto the trampoline.
How to jump more safely on a trampoline:
- Aim to jump in the centre of the trampoline at all times.
- Learn to stop bouncing by bending your knees.
- Never break your landing with your hands; learn to roll onto your back.
- In a seat drop, always point your fingers forwards.
- Always pay attention to the position of your ankles.
- Learn controlled landings onto the trampoline in a seated position, on your back and on your stomach.
Foam pit
- Before jumping, always check that nobody is in front of you and wait your turn.
- One jumper per lane; climb out of the pit immediately after jumping.
- Digging holes in the foam pit is prohibited. Do not tear the foam blocks.
- Empty your pockets before jumping into the foam pit.
Safety
- Always aim for a controlled landing on your feet, bottom or back, never head or chest first.
- Level out holes that form in the foam pit.
- Only attempt tricks you are ready to perform
- To avoid hitting your head with your knees on landing, keep your knees apart as you land.
Sprung floor and parkour
- Avoid crossing other people’s paths during busy periods.
- Leave room for everyone practising different activities.
- Move loose equipment off the sprung floor when you no longer need it
- Practising tricks in clean indoor shoes is allowed on the sprung floor and in the parkour area
- Check that nobody is in front of you before starting a course. Ask others to move out of the way if necessary,
- Always check the equipment and bars before use
Reenis GYM
GYM access and practical information
Safety:
- Do your tricks/skills training before lifting weights.
- Avoid strenuous tricks after heavy gym training, and vice versa.
- Report broken equipment to staff immediately. Do not use broken equipment.
Circus and aerial acrobatics equipment
- Use circus equipment only for its intended purpose
- Put equipment back after use.
- Make sure there is enough space around you when using equipment.
- Always use landing mats with aerial acrobatics equipment if you climb onto the equipment or are upside down on it.
- Give people using aerial acrobatics equipment plenty of space; never remain beneath them or on the landing mat
- People using aerial acrobatics equipment are responsible for using it properly and ensuring they do not endanger other customers.
Trampoline boards / trampoline skis / trampoline scooter
- Use equipment as intended, practise calmly and start with small bounces until you get used to it.
- Always jump with both bindings properly fastened.
- Ask for advice if needed.
- Move loose equipment away from the trampoline after use.
Balance boards and equipment
- Start practising against a wall or by holding a friend’s hand.
- Always balance on a level surface.
- Check that there are no other people or hard or sharp objects around you that you could fall onto.
How to practise more safely
- Understand the risks of the activity and exercise.
- Pay attention to correct technique.
- Increase your training gradually.
- Develop the basic skills and fitness the activity requires.
- Prepare your body for the session with a good warm-up.
- Cool down after training.
- Take enough rest breaks.
- Follow staff instructions
- Have previous injuries treated and rehabilitated before returning to the activity.
- Do not exercise when ill or under the influence of alcohol or other intoxicants.
- Avoid aggressive play, showing off and trying to impress others.
- Use suitable equipment and protective gear; on the trampoline we recommend long sleeves and trousers
Still wondering about something?
We can help you choose a suitable ticket, session or activity. You can also ask about the suitability of the facilities before visiting.
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