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Annual pass membership terms – weight-training gym

Annual pass membership terms – REENIS GYM

Weight-training gym terms of use

1. MEMBERSHIP

Annual membership. The customer commits to a one-year (12-month) membership with the service provider (Reeniseppo Oy). Reenis membership is always personal. Reenis members are all those who have paid the joining fee and taken out a valid membership agreement. A person under 18 uses Reenis under the responsibility of the guardian who accepted the agreement. The guardian must be present on the first visit when the access card is collected. The guardian must provide their billing details for membership invoicing. Anyone wishing to become a Reenis member must complete and accept a membership agreement at Reenis reception.

2. ELECTRONIC MEMBERSHIP IDENTIFICATION, DATA PROCESSING AND CHANGES TO CONTACT DETAILS A personal door-opening link is set up for members at reception to verify their membership. It is opened in a browser on a smart device. The gym’s external door must always be opened using the electronic link.

The customer must also notify Reenis immediately of any changes to their contact details. Reenis stores members’ details in its own information systems and processes the data in accordance with the Personal Data Act. The electronic door-opening link must not be given to anyone else to use.

Billing begins in the starting month if the agreement is signed before the 15th of that month. Otherwise, billing begins on the 1st of the following month.

3. SUSPENDING MEMBERSHIP AND RENTING OUT YOUR MEMBERSHIP

Membership may be suspended on the grounds of:

  • Military service
  • Serious illness
  • Pregnancy.
  • Moving away

Reliable evidence of the reason must be provided within 30 days of suspension, and the suspension must be discussed with staff. A customer may suspend their membership for at least one (1) month on the basis of a medical certificate. If a customer temporarily moves away from Oulu, they may suspend their membership for at least three (3) months and must present staff with proof of the move. Periods are not credited retrospectively.

Membership may be rented to another person. The membership then transfers to that person’s use for a fixed period. The member renting out the membership and the renter agree on the price and period between themselves. Reenis reception must be informed of the rental, and the membership will be transferred to the new user.

4. TERMINATING THE AGREEMENT The customer may terminate annual membership on the following terms.

  • The customer’s notice period is 1 month.
  • The service provider may terminate the agreement immediately if the customer fails to comply with its terms.
    • In cases of misuse, Reenis has the right to end membership immediately and charge the member a 100€ breach-of-contract fee. If membership has been terminated because of misuse, Reenis is not obliged to refund payments to the member.
  • The customer must give notice of termination in writing (email to info@reenis.fi counts as written notice). Otherwise, the service provider’s notice period is 1 month.

If membership has been suspended due to unpaid membership fees, the member must contact Reenis by email at info(at)reenis.fi to arrange payment of outstanding invoices and reinstatement of membership. Reenis has the right to refer unpaid invoices for debt collection.

If the customer otherwise wishes to terminate the agreement, they must reimburse the service provider for the benefit received. This benefit is calculated as the difference between the monthly pass price and the annual agreement’s monthly fee for the period used.

If the customer can provide a medical certificate in advance showing that they cannot use the service, or if they move away, they have the right to terminate the agreement without special requirements to reimburse the benefit used. Evidence of the move must also be provided.

For example, a customer has been a member for 7 months and terminates the agreement. The notice period is 1 month, so the customer has used the annual membership benefit for 8 months. The annual member’s monthly fee is, for example, 56€. A normal monthly pass is 75€. The benefit received from annual membership is 8*75€ – 8*56€ = 152€. The customer must pay the service provider the benefit received, i.e. 152€.

If the customer had paid the entire annual membership in one payment, termination would result in no charges or refunds. Paid periods are not credited if termination occurs during a billing period.

Reenis is not obliged to refund membership payments if we have to close the hall temporarily for maintenance or similar reasons.

4. RULES

Opening hours and membership identification

  • Check in using the customer card reader every time you arrive. Be prepared to show identification if asked.
  • Single-entry tickets must always be bought at Reenis reception. Ticket sales end when the main hall reception closes.
  • Opening hours are specified separately on the Reenis website. Members have access at separately agreed times. Members must ensure they leave the facilities by the end of self-service hours.
  • If a customer triggers an alarm outside self-service hours, they must cover the resulting costs.
  • Members/customers must ensure the external door locks when entering and leaving.
  • Members/customers must not admit anyone who has not paid admission.
  • Members/customers are responsible for the behaviour of people entering at the same time and are obliged to compensate for any damage they cause

Age limits

The minimum age for the weight-training gym is those turning 15 in the current year. Younger people may only train under a coach’s/instructor’s supervision. Small children must not be brought into the gym.

Using the weight-training gym

  • Consider other gym users and be courteous. Between sets, give others a chance to use the equipment.
  • Let others train in peace; do not comment on other people’s bodies
  • Always clean up after yourself. Use only liquid chalk
  • Maintain good personal hygiene! Please also avoid excessive use of fragrances.
  • Alcohol, narcotics and doping substances must not be brought into Reenis. Smoking and vaping are not permitted indoors. The use and/or sale of these is prohibited and will result in immediate termination of membership without a refund for any unused membership time or membership fee.
  • The customer must fully compensate for damage they cause through misuse to furnishings, the property or equipment.
  • Always report broken equipment or equipment needing maintenance to Reenis staff immediately
  • The member agrees to follow Reenis’s general rules, instructions for use, and staff instructions and directions.

CHANGING ROOMS AND OTHER SPACES

  • Changing rooms are for daily use only, and leaving personal belongings at Reenis overnight is not permitted. Items left in lockers overnight will be taken to the lost property office.
  • Weight-training gym users are not entitled to use the adjacent skills space without a separate agreement with Reenis staff
  • Reenis is not responsible for the property of customers or other people on the premises

FILMING AND MONITORING

  • Recording CCTV operates in Reenis facilities
  • You may take your own personal videos and photographs in the space, but make sure other people do not appear in them without their permission.
  • If you film material at Reenis relating to a business, partner or other commercial collaboration or comparable activity, obtain separate consent from Reenis staff
  • Staff have the right to request identification to verify identity

INSURANCE AND HEALTH

  • Use of Reenis facilities is always at your own risk. Reenis is not liable for personal injury or material damage suffered by the member or their property. Membership does not include insurance; customers must obtain adequate insurance themselves.
  • Customers are responsible for ensuring that they train within the limits of their health. Contact your doctor if needed.

5. OTHER TERMS

  • If the membership is a gift, please contact info@reenis.fi after purchase.
  • Reenis has the right to change the gym’s opening hours and prices during the agreement period.

6. MEMBER BENEFITS

An annual member has the right to bring one friend free of charge once a month. Coffee/tea costs 1€ for annual members. The annual member must be brought along during Reenis’s public opening hours, and this must be mentioned to Reenis staff at reception.

These terms took effect on 21.3.2021. The new terms take effect when a previously made agreement continues into the next 12-month period.